Terms of sale

Terms and Conditions of Sale

Preamble

These terms and conditions of sale (hereinafter the "Terms") govern sales of the products offered on the website uselockin.fr by Mohamed El Kourachi (hereinafter the "Seller"), a sole proprietorship (micro-entreprise) registered under SIRET number 10190963800013, with its registered office at 20 Boulevard Alexandre de Fraissinette, Saint Étienne, France.

Any order placed on the site implies the Buyer's full and unreserved acceptance of these Terms.

Article 1 — Products

The products offered for sale are described on the site as accurately as possible. Product photographs are not contractually binding. The Seller may not be held liable in the event of an error or omission.

Article 2 — Prices

Prices are stated in euros, all taxes included. As the Seller operates under the VAT exemption scheme for small businesses (Article 293 B of the French General Tax Code), VAT is not applicable. Shipping costs are included in the displayed price unless stated otherwise.

The Seller reserves the right to change its prices at any time, it being understood that the price applicable to an order is the one in force at the time the order is confirmed.

Article 3 — Orders

The Buyer places an order by adding products to their cart, then confirming the cart and proceeding to payment. Any confirmed order constitutes acceptance of the price and of the product descriptions.

Article 4 — Payment

Payment is made online by credit or debit card (Visa, Mastercard, American Express) via Shopify Payments, or by PayPal. Payment is secured by SSL encryption.

The order is deemed effective once payment has been confirmed by the banking institution.

Article 5 — Delivery

Products are delivered to the address provided by the Buyer when placing the order.

Delivery areas: mainland France, Belgium, Luxembourg, Switzerland.

Estimated delivery times:

Mainland France: 2 to 4 business days
Belgium, Luxembourg: 3 to 5 business days
Switzerland: 4 to 7 business days

Shipping is free and included in the displayed price.

If delivery is delayed by more than 30 days from the date of the order, the Buyer may request cancellation of the sale and obtain a full refund in accordance with Article L.216-2 of the French Consumer Code.

Article 6 — Right of withdrawal

In accordance with Article L.221-18 of the French Consumer Code, the Buyer has 14 days from receipt of the product to exercise their right of withdrawal without having to give a reason.

To exercise this right, the Buyer must notify their decision to contact@uselockin.fr before the deadline expires. The product must be returned in its original condition, unused (or barely used), within 14 days of the notification. Return shipping costs are borne by the Buyer, except in the case of a defective product.

The refund is issued within 14 days of receipt of the returned product, using the same payment method as the one used for the order.

Article 7 — Legal warranty

All products are covered by the legal warranty of conformity (Articles L.217-3 et seq. of the French Consumer Code) and by the warranty against hidden defects (Articles 1641 et seq. of the French Civil Code). In the event of non-conformity, the Buyer may request that the product be repaired or replaced.

The Lock In product also comes with a 2-year commercial warranty from the date of purchase.

Article 8 — Liability

The Seller may not be held liable for failure to perform the contract due to force majeure, an unforeseeable event, or the act of a third party.

Article 9 — Personal data

The information collected when placing an order is necessary to process it and is subject to the Privacy Policy available on the site.

Article 10 — Disputes and applicable law

These Terms are governed by French law. In the event of a dispute, the Buyer is informed that they may use conventional mediation or the European online dispute resolution platform: https://ec.europa.eu/consumers/odr

Failing that, the competent court shall be that of the defendant's place of residence.

Last updated: 23/04/2026