Privacy policy

 

Privacy Policy (GDPR)

The purpose of this policy is to inform users of the uselockin.com website about how their personal data is collected and processed, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).

1. Data controller

The data controller is Mohamed El Kourachi , a sole proprietorship registered under SIRET number 10190963800013, reachable at contact@uselockin.fr.

2. Data collected

We collect the following data:

  • When you place an order: last name, first name, postal address, email, phone number, payment information (processed by Shopify Payments, not stored by us)
  • When you browse the site: technical and analytics cookies (see Cookie Policy)
  • When you sign up for the newsletter: email address

3. Purposes

Your data is used to:

  • Process and deliver your orders
  • Provide after-sales support
  • Send you emails about your order
  • Send you the newsletter (only if you consent to it)
  • Improve our site through anonymised statistics

4. Retention period

  • Order data: 10 years (accounting requirement)
  • Marketing data: until consent is withdrawn
  • Cookies: 13 months maximum

5. Recipients

Your data is shared only with:

  • Shopify (hosting, payment)
  • Carriers (La Poste, Colissimo, Mondial Relay) for delivery
  • Technical service providers (analytics, email marketing) bound by a confidentiality agreement

No data is sold to third parties.

6. Your rights

Under the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to data portability
  • Right to object
  • Right to restriction of processing

To exercise these rights, contact us at contact@uselockin.fr. We will respond within 30 days at the latest.

In the event of a dispute, you may lodge a complaint with the CNIL (the French data protection authority): www.cnil.fr

7. Cookies

Our site uses cookies that are necessary for it to work (cart, session) and analytics cookies (audience measurement). You can manage your preferences at any time via the cookie banner.

Cookie Policy

What is a cookie?

A cookie is a small text file placed on your device when you visit a site. It lets the site remember you (cart, preferences) or measure its audience.

Cookies used on uselockin.com

Necessary cookies (cannot be disabled)

  • Session, cart, account login
  • Payment security

Analytics cookies (subject to your consent)

  • Google Analytics 4 — anonymised audience measurement
  • Meta Pixel (Facebook, Instagram) — advertising performance measurement
  • TikTok Pixel — advertising performance measurement

Marketing cookies (subject to your consent)

  • Remarketing with Meta, Google, TikTok

Managing your preferences

You can accept, decline or customise your preferences via the cookie banner on your first visit. You can change your choice at any time via the "Manage my cookies" link at the bottom of every page.

Last updated: 23/04/2026